PRIVACY POLICY
Etang Des Green Privacy Policy
Last updated: [18-09-2025]
Etang Des GREENS We value your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book with us, or stay at our property.
1. Information We Collect
We may collect the following information:
Personal identification details: name, email address, phone number, postal address, nationality.
Booking details: arrival/departure dates, group details, accommodation/lake requirements.
Payment details: limited to information required to process your booking securely (processed through third-party payment providers).
Communications: emails, messages, or phone calls you send to us.
Website usage data: IP address, browser type, and usage patterns (via cookies or analytics tools).
2. How We Use Your Information
We use your information to:
Process and manage bookings or enquiries.
Communicate with you before, during, and after your stay.
Provide guest services and maintain a safe and secure environment.
Comply with French legal/tax obligations.
Improve our services, website, and guest experience.
Send occasional updates or offers (only if you consent).
3. Legal Basis for Processing (GDPR)
We process your personal data under one or more of the following legal bases:
Contractual necessity (to fulfil your booking).
Legal obligation (tax/accounting requirements).
Legitimate interests (to manage and improve services).
Consent (for marketing communications).
4. Data Sharing & Third Parties
We do not sell or rent your personal data. We may share information only with:
Payment providers (secure transactions).
Service providers (IT, website hosting, booking platforms).
Authorities (where legally required in France).
All third parties are required to respect your data privacy and security.
5. Data Retention
Booking and guest records: kept for up to 6 years (legal/tax reasons).
Marketing communications: until you withdraw consent.
Other personal data: retained only as long as necessary.
6. Data Security
We implement reasonable technical and organisational measures to protect your information from unauthorised access, alteration, or loss.
7. Your Rights
Under GDPR, you have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Restrict or object to our processing.
Withdraw consent for marketing at any time.
Lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés) in France.
8. Cookies
Our website may use cookies to improve functionality and analyse site traffic. You can disable cookies in your browser settings.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Etang Des GREEN
La Daulerie
53290Bouere
France
Email: Etangdesgreens@gmail.com
Phone: +4497353255708